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| ID | Category | Severity | Reproducibility | Date Submitted | Last Update | ||||
| 0000060 | [Both Evo and DBA Classic] | minor | sometimes | 2009-04-02 13:27 | 2010-04-01 15:12 | ||||
| Reporter | JDeBerard | View Status | public | ||||||
| Assigned To | NovaZyg | ||||||||
| Priority | normal | Resolution | no change required | ||||||
| Status | resolved | ||||||||
| Summary | 0000060: Addsum TAS Premier 7i Error | ||||||||
| Description |
When running EVO ERP I get the error box shown on the attached document when trying to print BOM's or other functions. Once I get the error I can run DBA but not EVO ERP. I don't always get the error when printing BOM's but it seems like printing BOM's causes the error. |
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| Tags | No tags attached. | ||||||||
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| Repeatable in Test Company | |||||||||
| Attached Files |
 Addsum Error.doc [^] (25,600 bytes) 2009-04-02 13:27 |
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Notes |
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(0000057) HecTech (manager) 2009-04-09 14:54 |
What update are you on? |
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(0000058) HecTech (manager) 2009-04-09 15:14 |
Error code 1400 is usually a video problem. If closing and restarting doesn't clear it, you may have to use Settings US-C in EVO and choose reset to fix the problem. If that does not fix the problem then go to Start-Run-REGEDIT, go to HKEY_CURRENT_USER, then go to software and delete the ADDSUM KEY completely. That should fix the problem. |
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(0000061) JDeBerard (reporter) 2009-04-14 11:04 |
We are on IS Tech Support Update 12/21/08. Per the instructions above, On Settings US in EVO we only have A-Customize Settings & B-Customize Menu We do not have US-C available. |
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(0000105) JDeBerard (reporter) 2009-11-24 14:57 |
I haven't seen this issue for quite a while. It may have been fixed with one of the service packs. You can close out this issue. JD |
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(0000132) JEMM (developer) 2010-04-01 15:12 |
Originator claimed the problem no longer occurs. |
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Issue History |
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| Date Modified | Username | Field | Change |
| 2009-04-02 13:27 | JDeBerard | New Issue | |
| 2009-04-02 13:27 | JDeBerard | File Added: Addsum Error.doc | |
| 2009-04-09 14:54 | HecTech | Note Added: 0000057 | |
| 2009-04-09 14:54 | HecTech | Assigned To | => HecTech |
| 2009-04-09 14:54 | HecTech | Status | new => assigned |
| 2009-04-09 15:14 | HecTech | Note Added: 0000058 | |
| 2009-04-14 11:04 | JDeBerard | Note Added: 0000061 | |
| 2009-06-08 11:38 | HecTech | Assigned To | HecTech => JEMM |
| 2009-07-07 12:46 | JEMM | Assigned To | JEMM => NovaZyg |
| 2009-11-24 14:57 | JDeBerard | Note Added: 0000105 | |
| 2010-04-01 15:12 | JEMM | Note Added: 0000132 | |
| 2010-04-01 15:12 | JEMM | Status | assigned => resolved |
| 2010-04-01 15:12 | JEMM | Resolution | open => no change required |
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